Home > Support > E-mail Overview
Current, up to date support can be found at www.beanbasket.com/support.jsp.
The following information will help you make the most of your Beantree
email services. To start by setting up
your e-mail program, refer to the setup
instructions (PDF).
If at any time you need to make changes to your email accounts
preferences, use our support
request form or call us at 1-877-324-2326.
Some changes may impact your billing
based on the hosting plan that you have selected.
E-mail Forwarding
E-mail forwarding helps you to receive emails that are sent to your domain name. This helps build your brand and appears much more professional. For example, if your domain name is
"mydomain.com" and you want to receive email with your AOL account,
email forwarding allows you to
- Use and advertise "myaddress@mydomain.com"
but still receive your email by accessing your AOL or other account.
- Never have to
update the e-mail address on your advertising or business cards. Simply
update your Beantree email forwarding based on the domain
names you have registered with us.
POP/IMAP Accounts
To receive email, you must use either Post
Office Protocol (POP) or Internet Message Access Protocol
(IMAP). These options are available in nearly all email software
including Eudora, Microsoft Outlook, Netscape Mail, and others.
SMTP (Simple Message
Transport Protocol) Access
SMTP is the standard used to send email across the Internet. Beantree provides secure access to relay or send email through
our systems. Secure access is important to prevent the blocking of emails.
Autoresponders
An autoresponder can be thought of as a
"secretary" that automatically sends an e-mail
response to email messages you receive.
This
immediate acknowledgement of email is especially valuable when customers
inquire about an order placed with your company or have
some specific in-depth questions on your products or services.
WebMail
Web-based email has become very popular. Beantree provides
this capability for all account holders. If you s
use this service, be sure to update the preferences for
your account such as your name and return e-mail address.
You can access WebMail using webmail.beantree.com.
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